Data and Insights Analyst

Location:
Melbourne  
Employment Type:
PP - Part-time Permanent  
Department:
F&M - Data & PForms - Data
Closing Date:
22/04/2021
Supporting Documentation:

  • Work with a team dedicated to creating a more equal world and ending poverty
  • Based in Melbourne
  • Part time (0.6FTE), Permanent role

CARE is a leading international humanitarian aid organization fighting global poverty, with a special focus on working with women and girls to bring lasting change to their communities. 

About the Role

The Data & Insights Analyst is a newly created role which presents the opportunity to influence, shape  and own the implementation of our insights and analytics capabilities. This role is accountable for ensuring the provision of reports and dashboards to the business, that will play a critical role in driving decision making related to fundraising activities and marketing campaigns. A key focus of this role is to understand our data assets and key metrics to assist business managers to improve business processes and fundraising & marketing programs. 

Key Responsibilities 

  • Perform objective and systematic investigation and analysis to visualise donor data, create and maintain dashboards and reports;
  • Research and analyse donor behavioural and revenue data, to provide business improvement insights;
  • Educate and advise management on the business application of insights from reports and dashboards;
  • Optimise, design and execute continuous process improvements for data generation, management and usage to drive strategic decision making;
  • Deliver timely, high-quality outcomes and deliverable against key work priorities as defined by the Senior Manager - Data. (e.g. Campaign data, A/B testing, Targeting & Segmentation, Ad-hoc reporting, etc.);
  • Support and document the ongoing development, maintenance and synchronisation of our databases, and the transformation of data into information products;
  • Drive the development of and own our data analytics capability;
  • Ensure the integrity of our data with regular cleaning & analysis, recommending and implementing initiatives to increase ongoing accuracy of all master data records and other ad hoc duties as required;
  • Play an active role in a range of other operational and strategic projects including the migration of our data to a new CRM.

Ideally you will have: 

  • Tertiary qualification in Business, Mathematics, Computer Science or Economics;
  • Minimum of three years’ experience working with data assets with the purpose of delivering insights (ideally within a service organisation and/or NGO);
  • Ability to translate business requirements into powerful insights and insights into business recommendations;
  • Demonstrated experience in handling large data sets, understand predictive modeling and analytics (forecasting) and the statistical models behind the various use cases;
  • Previous experience working with complex data sets, and a knowledge of database management best practices and methodologies;
  • Hands-on knowledge and experience of tools and techniques for data manipulation, cleansing, analysis and visualisation including expert-level knowledge of MS Excel, SQL, Python and Power BI (Dax);
  • Demonstrated experience in working with relational databases and reporting cubes;
  • Previous experience in customer insights/ marketing analytics, and knowledge of these concepts applications in the Not-for-Profit or in the Marketing sector would be ideal;
  • Ability to effectively communicate to all stakeholders (including non-technical) and provide ideas to solve problems;
  • An analytical and inquisitive mind with a continuous improvement mindset and genuine passion develop new skills in Cloud technologies & AI;
  • Experience in data governance and building data models (preferred);
  • Experience with enterprise data warehouse, modeling, query and ETL processes, integrating systems via APIs and data feeds (preferred).

 What we can offer you

  •  A flexible and supportive working environment
  • Generous salary packaging benefits
  • 17.5% leave loading
  • Professional development and training opportunities

CARE Australia reserves the right to seek information from a job applicant’s previous employers about incidents of sexual exploitation, sexual abuse and/or sexual harassment, and/or child abuse which the applicant may have been found to have committed or about which an investigation was in progress when the applicant’s employment ended.By submitting the application, the job applicant confirms that s/he has no objection to CARE Australia requesting the information specified above.

CARE Australia is proud to be an equal opportunity employer. We value diversity and encourage applications from people living with a disability and/or have lived experience of disability. We also encourage Aboriginal and Torres Strait Islander people, and those from culturally and linguistically diverse backgrounds to apply. 

How to Apply?

After reading the Candidate Information Pack, complete the online application form linked to the vacancy on our careers page. Please ensure you attach your CV and a cover letter explaining how your experience matches the selection criteria. Only applicants who fully address the criteria will be considered.

Questions about the role?  

Please contact Arnaud Charlier,  arnaud.charlier@care.org.au, (please do not email applications to this address).

Applications Close: 11:59pm Australian Eastern Standard Time, Thursday 22 April 2021.