Head of People and Culture

Employment Type:
FT - Full-Time Temporary  
ES - Human Resources
Closing Date:
Supporting Documentation:

  • Work with a team dedicated to supporting women around the globe to save lives, defeat poverty and achieve social justice
  • Flexible working environment, based in Melbourne or Canberra
  • Fixed term contract (two years with possibility of extension for another one year), full time or part time (30 hours per week) arrangement

CARE Australia works to defeat global poverty by supporting women to create lasting change in their communities around the world.

About the Role 

The primary focus of this newly created Head of People and Culture role is to reimagine our People and Culture capability so that we can successfully enable delivery of our People and Culture Strategy. You will lead the redesign of our HR practices, policies and procedures. You will also lead implementation of our People and Culture strategy, driving a human centred approach to how we work and reimagining our HR function and our organisational culture so that we can facilitate a positive employee experience and enable an agile, empowered, diverse and inclusive culture.

The role will work closely with all areas of CARE Australia to support the reimagining of our people and culture functions and will also provide support, as needed, to Country Offices (through supporting Country Directors and HR Counterparts).

Key Responsibilities 

  • Lead evolution and implementation of our People Strategy, which seeks to promote an agile, flexible, inclusive and empowered organisational culture
  • Provide specialist advice to the Director Strategy & Enabling Services and our Executive team on talent attraction and retention strategies including leading and facilitating development of a talent management strategy and an organisational learning and development plan
  • Lead development and implementation of policy frameworks to support the organisation's transition to a hybrid way of working
  • Lead development and implementation of staff engagement strategies that are aligned to our values and facilitate a positive employee experience (throughout the employee lifecycle)
  • Reimagine HR business processes and develop and promote ways of working to foster a diverse, inclusive, flexible and empowered culture whilst also improving efficiency and effectiveness of people and culture functions and services
  • Provide high level strategic advice and support on organisational change management
  • Build organisational capability through coaching and developing leaders and teams to drive an engaged, human-centric and high-performance culture that empowers staff to achieve maximum impact and supports employee health and wellbeing
  • Lead, promote and oversee organisational awareness, communication and compliance with HR legislative/ statutory requirements, codes, standards, guidelines including OHS/WHS and workers’ compensation
  • Provide advice to the Director Strategy & Enabling Services and broader Executive team on key people and culture strategies and emergent trends and issues,eg. talent acquisition and retention, hybrid ways of working, learning and development, employee wellbeing etc
  • Manage the People and Culture team, providing oversight of operational functions and striving to create a culture of continual improvement around employee experience and wellbeing

 Ideally you will have

  • Demonstrated experience in successfully leading a people and culture function, such as 10+ years’ work experience in a complex multi-faceted Not for Profit/Services environment
  • Strategic thinker with the ability to think critically, propose practical and cost-effective solutions, operationalise ideas and implement plans
  • Expertise in organisational and change management (human-centred design expertise or experience desirable)
  • Expertise in shaping and driving a high-performance, human-centred, agile, empowered and diverse culture
  • A natural ability to lead and connect with people and build relationships at all levels
  • Extensive knowledge of the Australian HR and IR environment
  • Functional expertise in one or more of HR business partnering ,talent management, learning and development, leading cultural change and/or Employee Experience design
  • Ability to support and coach managers in dealing with industrial relations and HR issues, including performance and change management
  • You love a challenge, and are an innovative and a curious natural problem solver who can think outside of the box. You are also enthusiastic and driven
  • Tertiary qualifications in business, human resources or psychology or a related business discipline. Post-graduate qualifications desirable

What we can offer you

  • A flexible and supportive working environment
  • Generous salary packaging benefits
  • Professional development and training opportunities
  • 17.5% annual leave loading

CARE Australia will  seek information from job applicants’ previous employers about incidents of sexual exploitation, sexual abuse and/or sexual harassment, and/or child abuse the applicant may have been found guilty to have committed or about which an investigation was in the process of being carried out at the time of the termination of the applicant’s employment with that employer.  By submitting the application, the job applicant confirms that s/he has no objection to CARE Australia requesting the information specified above.

CARE Australia is proud to be an equal opportunity employer. We value diversity and encourage applications from people living with a disability and/or have lived experience of disability. We also encourage Aboriginal and Torres Strait Islander people, and those from culturally and linguistically diverse backgrounds to apply. 

How to Apply?

Please review the Candidate Information Pack linked above and complete the online application form by clicking ‘Apply Now’. Please ensure you attach your CV and cover letter addressing the selection criteria (max 2 pages) at the bottom of our application form. After submitting your application you will receive an automatic confirmation of receipt. Only applicants who fully address the criteria will be considered.

This will be conducted as a rolling recruitment process, with shortlisting and interviews being completed as applications are received. Please submit your application ASAP if you are interested in the role.

Questions about the role? 

Please contact Sue Cunningham on sue.cunningham@care.org.au,  using the subject line “Head of People and Culture enquiry” (please do not email applications to this address).

Applications close: 11:59 pm, Australian Eastern Standard Time, 23 May 2022.