Tonga Humanitarian Response Coordinator

Employment Type:
FT - Full-Time Temporary  
IPO - Pacific Regional Unit
Closing Date:
Supporting Documentation:

  • Work with a team dedicated to creating a more equal world and ending poverty
  • Based in Canberra, Melbourne or Sydney
  • Full time , Fixed term – 18 months initially with potential for extension

CARE Australia works to defeat global poverty by supporting women to create lasting change in their communities around the world.

About the Role

The Tonga Humanitarian Response Coordinator will be responsible for program oversight and contract management, providing and facilitating technical advice to in-country partners and providing administrative support to the Tonga Volcano and Tsunami response program. The role will work closely with the Pacific Partnership Unit (PPU) Manager, Finance and Grants Coordinator, Gender and Inclusion Senior Advisor, Program Quality Coordinator, Partnerships Coordinator and partners to develop response work plans and monitor response activity progress (including ensuring a gender, disability and inclusion lens), facilitate donor reporting and compliance requirements and facilitate technical support to partners as required.

The role will also act as a key contact point in CARE Australia to manage information, facilitate learning and support public engagement.

Key Responsibilities

  • Support effective partnership management (in collaboration with PPU as a whole), developing and maintaining collaborative working relationships with Tonga  partners engaged in the response with CARE
  • Support project inception in coordination with partners,  the Pacific Partnership Coordinator, Program Quality Coordinator and Gender and Inclusion Senior Advisor and Tonga Finance and Grants Coordinator
  • Tonga Volcano and Tsunami response grant management and contract administration ensuring timely submission of donor grant reporting and  any other requirements to donors
  • Maintain an overview of the humanitarian situation and response activities and identifying any trends or challenges as they arise, including active engagement in all relevant humanitarian coordination efforts
  • Manage relevant quality, compliance and risk issues related to Tonga Volcano and Tsunami response grants and activities, including and review of and fulfilment of all contractual commitments in close collaboration with the PPU Tonga Finance and Grants Coordinator, The PPU Partnership Coordinator and relevant CARE members focal points
  • Work collaboratively as a team on project implementation with Finance and Grants Coordinators, Logistics Adviser, MEAL Technical Advisor and the Gender and Inclusion Senior Advisor
  • Lead in developing as well as coordinating project implementation plans in line with needs, priorities and agreed donor proposals, in coordination with the Pacific Partnership Coordinator, MEAL Technical Advisor and Gender and Inclusion Senior Adviser
  • Provide oversight of project implementation through regular engagement with the partners
  • Coordinate periodic reviews of the project, engaging key stakeholders, making proposals for changes and communicating changes with donors and CARE members
  • Facilitate and coordinate internal and external technical support to partners including program quality, gender and social inclusion and operations
  • Manage and maintain Tonga Response project files to ensure all project documentation is up to date and the maintain the PPU Project Tracker to track progress and reporting across all Tonga response projects
  • Represent CARE Australia on Tonga response programming to bilateral and multilateral donors, other NGOs, research institutions, foundations, the media and the public        

Ideally you will have: 

  • 5-7 years’ experience working in the humanitarian sector and/or international or community development with a focus on working with local partners, project operations, MEAL and programme quality
  • Demonstrated experience in multi-faceted humanitarian project coordination
  • Experience in the Pacific is highly desirable, and preference will be given to those with Pacific experience
  • Demonstrated experience working alongside local civil-society organisations, on locally-led programs, preferably in in the Pacific, to support project implementation
  • Demonstrated experience implementing gender, disability and inclusion integration across project implementation
  • Strong communication skills in cross-cultural environments, including the ability to speak and write effectively in English, with demonstrated experience preparing quality reports for donors
  • Strong time management skills with the ability to work with independently and with limited supervision, as well as remotely. A consultative and collaborative approach that is open to feedback is highly desirable
  • Skills, behaviours and willingness to work collaboratively as part of small, geographically dispersed, but interrelated team, sometimes on flexible time zones
  • Flexibility and willingness to support the work of CARE in the Pacific broader portfolio should the need arise and including in new emergency responses
  • A Bachelor’s Degree in a relevant field, or equivalent experience; and
  • An understanding of CARE’s vision, mission and values, and a commitment to uphold the CARE Australia Child Protection Code of Conduct and Preventing Sexual Harassment, Exploitation and Abuse policy for the duration of the assignment

What we can offer you

  • A flexible and supportive working environment
  • Generous salary packaging benefits
  • 17.5% leave loading
  • Professional development and training opportunities

CARE Australia will  seek information from job applicants’ previous employers about incidents of sexual exploitation, sexual abuse and/or sexual harassment, and/or child abuse the applicant may have been found guilty to have committed or about which an investigation was in the process of being carried out at the time of the termination of the applicant’s employment with that employer.  By submitting the application, the job applicant confirms that s/he has no objection to CARE Australia requesting the information specified above.

CARE Australia is proud to be an equal opportunity employer. We value diversity and encourage applications from people living with a disability and/or have lived experience of disability. We also encourage Pacific Islander people, Aboriginal and Torres Strait Islander people, and those from culturally and linguistically diverse backgrounds to apply. 

How to Apply?

Please review the Candidate Information Pack linked above and complete the online application form by clicking ‘Apply Now’. Please ensure you attach your CV and cover letter addressing the selection criteria (max 2 pages) at the bottom of our application form. After submitting your application you will receive an automatic confirmation of receipt. Only applicants who fully address the criteria will be considered.

This will be conducted as a rolling recruitment process, with shortlisting and interviews being completed as applications are received. Please submit your application ASAP if you are interested in the role.

Questions about the role? 

Please contact Charlie Damon on,using the subject line “Tango Response Portfolio Coordinator enquiry”(please do not email applications to this address).